Returns Policy

FOR LOCAL DEALS

Vouchers are delivered instantly via email, SMS and available in your order history list for download and use. Cancellations are not permitted after the vouchers are purchased. If there are genuine cases of not receiving goods/services as mentioned, refunds shall be made after confirmation from the merchants side. All refund requests should be made before the expiry date of the vouchers or latest within 1 week of expiry of voucher beyond which no request shall be accepted. The reason for dissatisfaction or refund must be initmated to us for us to undertake prompt resolution for the case

Refunds will be made only in store credits which can be used on other deals available in the website. Cash or bank refund will be made only in genuine cases where customer do not receive service as published by the merchant. The same shall appear within 7-9 business days.

Before we select a company to appear on dealgun we analyze them carefully to make sure they are a high quality business that we can trust to deliver you a high quality experience. We might select a business based on their long term reputation or a newbie in the market whose capabilities we trust in and know can offer splendid value and service to our subscribers will be given a platform to excel.

So, how do we prove this to you? Well, firstly we strongly believe it’s your right to shame us publicly if we stuff up in any way. You can break out your whip and flog us on our facebook page in full view of everybody. We're happy to receive your priceless constructive feedback and we will do everything possible to address any concerns you might have about a particular deal. However if you love our service and offers, we’d equally love to hear about that.

Secondly we guarantee that if we do ever let you down, we’ll return your purchase. The vast majority of us here at Parippuvada also live in the same world as you do and if we were in your shoes that’s what we’d expect so why should we not practice what we preach.

Now, having said all that nice stuff about how we will try really hard not to let you down, please remember we’re not the merchant, so while we’ll probably accept a return if you feel like it’s our fault, we’re still not legally responsible if the services offered by the merchant troubles you in any manner.

Does this sound like a good guarantee to you?

 

FOR GOODS

Products are shipped and delivered within maximum of 10-12 working days from the date of order made. Orders once made for goods cannot be cancelled or refunded. If the products sold through dealgun is found to be damaged or defective or in a non-working condition at the time of arrival, you will be eligible to full refund of the money. We offer a 7 day refund guarantee for your product. Any refund request for the defective/damaged product must be made within 7 days of receipt of the item

An image of the damage or defective product needs to be sent to: support@dealgun.com.  On confirmation, you will have to send the product back to us (courier charges recharge in the form of dealgun credits) and on receipt, refund will be made for your purchase.  

We do not offer any exchange or replacement for the product and hence we issue full refund for the damaged goods, if any

 

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THE DEALGUN COMMITMENT

Nothing is more important to us than ensuring all of our customers are happy. If you feel disappointed with anything you bought from Parippuvada, let us know within 30 days and we'll return your purchase -- it's that easy!

Check out our returns policy